Usage

Track included minutes, billing risk, pooled locations, and plan review timing for Northline HVAC.

33 of 900 minutes usedRequest plan review

Preview mode is active. This usage center is showing demo account data until Supabase is configured.

Plan usage

4%Healthy

Current plan: Growth

Usage stays visible before it turns into surprise overage. Higher-volume clients can request a custom flat-rate review when the numbers support it.

Used33Minutes this cycle

Included900Growth plan

Remaining867Before overage

RiskHealthyNo overage

Minute mix

Booked21 minutes

64%

Transferred5 minutes

15%

Handled4 minutes

12%

Message taken4 minutes

12%

Billing guardrails

Usage used33 minutes

867

RemainingIncluded minutes left

Paid requestsPotential billed changes

Plan review is based on real call usage and paid-change pressure, not guesswork.

Usage ledger

6 visible calls

WhenCallerSummaryOutcomeMinutes

Jun 68:15 AM(404) 555-0184BookedNew customer booked an AC diagnostic for Monday morning.7:00 raw call timeBooked7

Jun 67:32 AM(425) 555-0199BookedMaintenance plan review booked for next Tuesday afternoon.9:05 raw call timeBooked10

Jun 63:40 AM(678) 555-0112Not RequestedEmergency no-cool call transferred to the after-hours line.5:00 raw call timeTransferred5

Jun 59:05 PM(770) 555-0148Not RequestedCaller asked about maintenance plan pricing and requested a callback.3:30 raw call timeMessage Taken4

Jun 57:16 PM(253) 555-0122BookedDuct cleaning request captured and routed as a warm lead.4:18 raw call timeBooked5

Jun 46:10 PM(206) 555-0177Not RequestedBusiness hours and service availability question answered.3:16 raw call timeHandled4

Pooled locations

Multi-location clients share pooled minutes by default, with per-location billing available by request.

Custom flat rate

Higher-usage clients can request custom flat-rate review when it is cheaper than overage.

Transcript add-on

Transcript archive usage can remain separate or become part of a higher plan tier.