Caller asked about maintenance plan pricing and requested a callback.Jun 5 - 3:30
ReviewCalls
Review every handled conversation, outcome, recording, and transcript path for Northline HVAC.
6 visible callsRequest handling change
Preview mode is active. This calls center is showing demo business data until Supabase is configured.
Call coverage
83%Clear
Every call is accounted for.
Calls are grouped by outcome so owners can confirm what happened without digging through raw logs.
Open transcript archiveHandled51 needs review
Booked350% booking share
Transferred1After-hours or owner line
Assets5Recording or transcript
Outcome mix
Booked calls3
50%Transferred calls1
17%Transcript backed5
83%Needs attention1
17%Customer proof
5
Recordings83% of calls
5
Transcripts83% of calls
Transcript visibility stays tied to the selected plan or add-on, while recordings remain available when the provider returns a source file.
Conversation timeline
Recent calls
6 of 6 visible
WhenCallerSummaryOutcomeDurationAssets
Attention needed
Admin review queue
Booking handoffs
Booked conversations
New customer booked an AC diagnostic for Monday morning.(404) 555-0184 - 7:00
ReadyMaintenance plan review booked for next Tuesday afternoon.(425) 555-0199 - 9:05
ReadyDuct cleaning request captured and routed as a warm lead.(253) 555-0122 - 4:18
ReadySaved proof
Recordings and transcripts
Recording coverage83%
Transcript coverage83%
Plan visibilityAdd-on ready