Update Saturday hours for summer coverage.Jun 5 - Included
ReadyRequests
Track included updates, paid work, emergency changes, and admin review status for Northline HVAC.
2 open requestsPrepare new request
Preview mode is active. This request center is showing demo business data until Supabase is configured.
Request desk
67%Open
Admin review is visible.
Clients can see what is queued, what is paid, and what needs admin action without exposing sensitive cancellation controls on the main page.
Prepare requestTotal3Visible requests
Open2Admin queue
Paid267% billable
IncludedUsedAdditional requests are paid
Status mix
Submitted1
33%In review0
0%Waiting on client1
33%Resolved1
33%Billing guardrails
2
Billable queue67% paid or emergency
1
Resolved33% completed
Standard requests respect the included-update window. Emergency and extra work stay clearly marked before admin changes live handling.
Admin queue
Active requests
3 of 3 visible
WhenTypeSummaryBillingStatusUrgency
Attention needed
Admin review queue
Add a second intake path for maintenance plan questions.May 20 - Paid
ReadyPaid work
Billable requests
Add a second intake path for maintenance plan questions.Paid Update - Waiting On Client
ReadyTemporarily route after-hours calls to the owner mobile.Emergency Update - Resolved
ReviewIncluded update
Policy visibility
Included requestAdditional requests are paid
Latest requestUpdate Saturday hours for summer coverage.
Emergency path1 priority request
Admin routed
Standard update
Admin receives this as a paid standard update because the included window was already used.